How to Stay

Learn how to stay at the Ronald McDonald House of Southern West Virginia



The patient must be 21 years of age or younger and must be an active patient receiving medical treatment at an area hospital or doctor’s office. Families must live at least 25 miles from Charleston. 


Background Checks

Each guest age 18 or older who plans to stay at the House must individually complete a background check authorization form. Anyone over the age of 18 must have a valid state or federal photo ID upon check-in.

Frequently Asked Questions

What you need to know about staying at Ronald McDonald House of Southern West Virginia

Who can stay at the Ronald McDonald House?

Families must have a patient 21 years old or younger admitted or have a scheduled procedure at an area hospital. Families must live at least 25 miles from Charleston, WV to qualify to stay. Only 4 family members can stay in a room at one time. Only one room can be requested per family.

Can I have visitors during my stay?

Visitors are permitted daily from 12 p.m. to 8 p.m.

  • Visiting hours at the House are from 12 p.m.-8 p.m. daily. 
  • A guest must be present to sign all visitors in.
  • Visitors will be required to wear a visitor lanyard during their visit and must sign out when leaving the building. 
How do I request a room?
  • Family members must obtain a referral from a social worker at an area hospital. Only parents/guardians/family members with visitation privileges at the hospital are permitted to stay.
  • Anyone 18 years old or older must have a valid state or federal photo ID and complete a background check upon check-in. Forms may be requested from your social worker or completed online.
Is there transportation to the hospital?

CAMC Women and Children’s Hospital provides a courtesy shuttle that can transport families to and from the hospital. The shuttle operates on an as-needed basis daily. A staff member will provide you with the information to contact the shuttle service when you check in.

How must does it cost to stay?

There is no cost to stay with us. You are welcome to make a donation to help pay for your stay, but because of the generosity of our RMHC supporters, our families are not required to pay for their stay.

What services are provided?
Families have access to the following during their stay:
  • Fully-stocked communal kitchen with personal locker/food storage area
  • Meals provided by corporate and community organizations
  • Laundry room with laundry supplies
  • Communal living room
  • Playroom
  • Toiletries (shampoo, conditioner, body wash, etc.)
  • Adult, children’s and baby clothing
  • Baby necessities (diapers, wipes, books, toys, etc.)